ACCESS ROADNESS FROM ANYWHERE
Do I need a GPS fleet tracking hardware installed on my vehicles to use Roadness?
No. There is no need for setup costs from expensive fleet GPS tracking devices. Roadness works by taking the location data from your GPS-enabled smartphone or tablet and transmits it to our servers via cellular data. All you need to do is to signup for a free account and then download our free vehicle tracker application for your mobile device here.
What kind of people/ vehicles can Roadness track?
Since Roadness tracks people -and not vehicles- through their smartphone, it is ideal for tracking drivers or your sales force driving cars, trucks, bikes or even bicycles.
Can I track my workforce from their desktop PC or laptop?
Yes. Roadness has a location tracker that collects data from both mobile and desktop devices. Mobile devices take location data from the GPS while desktop devices calculate the location data from A-GPS (Assisted GPS), making it ideal for tracking users simply from their browser. A-GPS works with WiFi triangulation and requires any desktop PC or laptop connected to a WiFi).
How does locations and contacts work on Roadness platform?
When accessing the locations and contacts from the fleet tracking mobile app, the first screen will display the quick locations and speed dial contacts as stored on the device. These are for quickly navigating to a location or quickly dialling a contact respectively. Additionally, both windows feature a search bar on the top giving the driver the ability to search for any locations and contacts within the system. These are managed from the Roadness platform, giving basic CRM information to drivers.
Can I access tracking history data and see a driver’s location at a specific date or time?
Yes. You can access the History tab through the Fleet Dashboard and then select driver and date to see all the locations on a map.
Can I add extra features to my platform to make it more functional?
Yes. Roadness fleet tracking software is based on the echo platform which offers over 30 modules to manage your business more efficiently. The applications include Clients, Vendors, Leads, Orders, Invoices, Inventory, Calendar, Tasks, Projects, Files and more.
How easy it is to setup my drivers?
It is actually very easy! Simply open the Users application from the administration platform, create the driver and scan the QR code from within the Roadness application. It takes less than a minute for each driver.
Can I set rules on when my drivers are tracked?
Yes. There is a fleet tracking schedule and it can be managed from the Users application on the administration platform. You can set different groups for your drivers (e.g. Regular drivers, Night shift drivers, etc.) and set the tracking schedule for each level separately. The application will only record and submit location information when within this tracking time range. The drivers can confirm the schedule from the mobile application or see the red dot which means they are not being tracked at the moment.
What is the accuracy of the GPS/A-GPS?
The accuracy is approximately 0-100ft (0-30m). Accuracy may decrease indoors for GPS. Accuracy may decrease outdoors for A-GPS.
What is the delay of showing the position of a driver?
The delay depends on two factors. The first being the delay the location is submitted from the mobile application (120 seconds for Free version, 30 seconds for Basic, 10 seconds for Premium). The second factor is the delay the data is transmitted from the device over cellular data together with the delay the location marker is shown on the map. This delay is usually no more than 6 seconds.
How much data will the application consume for submitting the coordinates from the mobile application?
Approximately 5MB for a full 8 hours driving including occasional download of map data.
Can I use Roadness without cellular data connection?
Yes. Although it will not be efficient, the application will still be able to record location data and submit this information when on WiFi. This way you may not have real-time location tracking info but you can still enjoy all the other features including history data.
How accurate is the traffic tracking data?
The traffic data is taken directly from Google Traffic, a service provided by Google and integrated into Google Maps. You can turn the traffic layer off from the Settings tab on the Fleet application within the Roadness administration platform.
Does Roadness work outside the U.S.?
Yes. Roadness is designed for global teams. Each person will submit their location from anywhere in the world and all the location data will be gathered to your Dashboard. You can also set different timezone and currency for each driver or group of drivers.
How often do you release updates?
Very often. On average we release 1 update/month for the mobile application and 4/month for the administration platform.
Can we pay with check?
Yes. All checks in USD should be mailed to 1141 N Old World 3rd St. #3004, Milwaukee, WI53203, USA. All checks in EUR should be mailed to 48, Kerasias, 17342, Athens, Greece. Please include your email so we can match your account and your company details to send you the invoice.
Can I import data or old fleet tracking information into Roadness?
Yes. Just send us your data in CSV, XLS or XLSX format and we will do the rest.